Features and benefits
Up to 27Gbps speed
Speeds up to 27Gbps† for unparalleled performance and coverage for your whole home, from the front door to the back garden and the basement to the loft
360° WiFi CoverageReimagined Speed & Reliability
10Gbps† & 2.5Gbps† Ethernet ports unlock unbeatable speed and reliability for wired connections and 10Gbps wired backhaul option
Quad-band Technology
Exclusive, patented Quad-Band technology with Enhanced Dedicated Backhaul ensures WiFi stays fast across all devices simultaneously
NETGEAR® Armor™
Powerful online security subscription for your home network and devices on the go. Enhanced protection against hackers, malware, and identity theft, with a VPN for added privacy. Includes Extended Warranty*, 24/7 priority support for NETGEAR routers.
Easy Set Up with Any Service Provider
Simple to plug Orbi into your modem and set it up with the Orbi app
You Can get Connected With Us
How can I troubleshoot common router connectivity and internet issues step by step?
Answer:
Router connectivity issues may occur due to configuration errors, temporary network interruptions, or hardware-related factors. You can troubleshoot common router problems by following these steps:
- Check that the router and modem are powered on and all cables are securely connected.
- Restart both the router and modem to refresh the network connection.
- Verify whether your internet service provider is experiencing an outage.
- Confirm that your device is connected to the correct Wi-Fi network with the correct password.
- Observe the router indicator lights to identify connection status.
- Test the internet connection using an Ethernet cable to rule out wireless issues.
- Review router settings such as IP configuration, DNS, and security protocols.
- Update the router firmware if an update is available.
- Reduce wireless interference by placing the router centrally and adjusting Wi-Fi channels.
- Reconnect devices or reset network settings carefully if the issue persists.
These steps resolve many common router issues. If connectivity problems continue, structured technical assistance may be required.
What router troubleshooting, setup, and technical support services are available?
Answer:
Router support services assist with diagnosing connectivity issues, guiding router setup, resolving configuration errors, and improving network stability across various devices and operating systems.
What should I do if my router shows an offline status?
Answer:
An offline router status may result from incorrect settings, network interruptions, or firmware-related issues. Troubleshooting focuses on identifying the cause and restoring stable connectivity.
How can I set up a new router correctly?
Answer:
Router setup includes configuring Wi-Fi credentials, enabling security settings, and ensuring the router is properly connected to the modem for reliable internet access.
What does router support include?
Router support includes help with connectivity problems, performance concerns, configuration guidance, and general troubleshooting.
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Further Troubleshooting for Connecting your Router:
- If you are using NETGEAR Business products (any WAC or WAX access points or Orbi Pro), please visit APLogin
- If you’d still like to use routerlogin.com or routerlogin.net, visit the Router login page cannot be displayed.
- If you are using a VPN connection or a customize IP range, type your Gateway IP address on the browser to access your router. The default gateway IP for your router is 192.168.1.1.
NOTE: Some browsers may have cached this page by accident. You can follow the instructions below for some popular browsers to clear the cache and try again:
Google Chrome:
- For Chrome, go to the browser toolbar, click More Tools and select Clear Browsing Data.
- Select the “beginning of time” option and then click Clear Browsing Data.
Safari:
- For Safari, from the home screen, Select Settings > Safari.
- At the bottom of Safari’s settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache. Confirm when prompted.
Firefox:
- In the Menu bar at the top of the screen, click settings > Privacy & Security.
- In the Cookies and Site Data section, click Clear Data. Uncheck Cookies and Site Data.
- With Cached Web Content check marked, click the Clear button.
For other browsers, please refer to user manual for your browser.
